© 2018 by Juliet Sidney - Bamboo

StellaR Performance GDPR

What is in this policy?

 

The StellaR Performances privacy policy (referred to in this statement as ‘’we’’, ‘’our’’ & ‘’us’’) respects your privacy and is committed to protecting your data. This policy will explain how we manage data from all our visitors & customers via the website. It fulfils a legal requirement to protect a visitor or clients privacy under the European General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We have provided this policy notice in order to be as transparent as possible about the personal information we collect and use.

 

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us with in any other way. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.  In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. 

 

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Also other identity data such as your title, gender, username or similar identifier & date of birth. Your personal information will be used for the specific reasons stated below.

 

We collect such Non-personal and Personal Information for the following purposes:

 

  1. To provide and operate the Services; in order to take steps to enter into a contract with you or to perform our obligations under a contract with you.

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share & disclose your site visitors personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we use cookies and other tracking tools?

When you visit our Website a small amount of data known as a “cookie” may be stored on your computer’s hard drive. Cookies include information concerning for example the type of web-browser you are using. We use cookies to help us monitor the way in which the Website is used, which in turn helps us to ensure that the Website is relevant to its users. Fieldfisher does not use cookie technology to collect Personal Information. Most browsers allow you to turn off cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. You may also wish to refer to www.allaboutcookies.org. Note that you may not be able to take advantage of certain services or facilities on the Website if you do refuse a cookie.

There are two types of cookies:

Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
 

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. These include facebook, Twitter, Instagram and google Analytics.

 

How we communicate with your site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We will only send you marketing literature via our mailing list if you have signed up to receive it.

Checks we need to make?

 

If you request membership or staff discount Novotel), we will need to check with the Novotel Cardiff & by ticking the discount box to receive your discount you are giving permission to have this comfirmed with the hotel. 

 

How to withdraw your consent

 

If you don’t want us to process your data anymore, please contact us at stellarperformance3@gmail.com or send us mail to: The Centre. 33 The Parade, Roath, Cardiff, Wales. CF24 3AD.  

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions & your contact information 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at stellarperformance3@gmail.com or send us mail to: The Centre. 33 The Parade, Roath, Cardiff, Wales. CF24 3AD.  ( need to get admin address & login )

 

Many thanks 

The team at StellaR Performance